COMPREHENSIVE PRIVACY NOTICE FOR CUSTOMERS AND VISITORS

In compliance with the various provisions provided for in the Federal Law on the Protection of Personal Data Held by Individuals (LFPDPPP or the Law), and the regulations that derive from it; Desarrolladora Mexicana de Inmuebles S.A. de C.V. (subsequently "La Empresa" or "Grupo DMI", indistinctly) with address at Avenida Acueducto number 4851; 17th floor; Colony. Royal Aqueduct; Zapopan, Jalisco; ZIP Code 45116; makes this Privacy Notice available to you, stating that it is responsible for the processing of the following personal data:

1. PERSONAL DATA COLLECTED

  • Identification data.
  • Contact details.
  • Patrimonial or financial data.
  • 1.1 SENSITIVE PERSONAL DATA

The Company collects sensitive personal data only to attend medical emergencies, in this sense, if you require the first aid service provided by The Company, you will also be provided with the Privacy Notice to provide first aid in which the respective categories of sensitive personal data collected and the purposes concerned are included.

In case you wish to know the detailed list of personal data collected in the categories previously mentioned; you may contact our Privacy Officer and exercise your right of Access, using the mechanism provided in the section called "Means and procedure for the exercise of ARCO rights" of this Privacy Notice.

It is important to note that the personal data we collect is only obtained when you provide it directly when requesting or contracting any of our services, or through our social networks.

The personal data previously referred to will be used by The Company to carry out the following activities -called purposes in the LFPDPPP-:

2. PURPOSES

  • 2.1 PURPOSES THAT ORIGINATE WITH THE SERVICES PROVIDED BY THE COMPANY (originated and necessary for the fulfillment of the legal relationship)
  • Identify the user to whom any of our services are provided.
  • Prepare quotes for the services offered by The Company.
  • Prepare various contracts, as well as carry out those activities necessary to ensure compliance with said contracts.
  • Guarantee to customers and visitors, the facilitation or contracting of the services provided by The Company.
  • Carry out satisfaction surveys of the services provided or contracted.
  • Implement surveillance measures to guarantee the safety of customers and visitors during their stay in the Company's property.
  • Comply with the obligations acquired by the Company, by the various regulatory provisions at the Federal, Local and Municipal level.
  • 2.2 PURPOSES OTHER THAN THOSE ORIGINATING WITH THE SERVICES PROVIDED BY THE COMPANY (secondary purposes)
  • Purposes for marketing, advertising or commercial prospecting purposes
  • Send advertising and updates of the services provided by The Company.
  • Register those interested in the different draws held by The Company, as well as contact the winners thereof.
  • Offer promotions and discounts of the services provided by The Company
  • Make phone calls as well as send emails to congratulate customers who have contracted any of the company's services.

To carry out our purposes for marketing, advertising or commercial prospecting purposes, we use direct contact channels (email and telephone) as well as our social media channels.

In this sense, if you wish to express your refusal for the Company not to use your personal data for purposes that are different from those that originate with the services provided by the company (secondary purposes), you may exercise your right of Opposition for the processing of your personal data or revoke your consent if it has been previously provided; for this, you must use the mechanism provided in the section called "Means and procedure for the exercise of ARCO rights" of this Privacy Notice.

3. TRANSFERS MADE BY THE COMPANY

We inform our customers and visitors that we only transfer personal data in the following cases:

  • By disposition of competent authority.- In this case, we will transfer your personal data to the competent authority, after written instruction.
  • To carry out procedures in front of a Notary Public.- When you hire or buy some of our services to acquire real estate; it is necessary that we carry out procedures before a Notary Public. In this sense, we will transfer your personal data to the Notary Public 130 of Guadalajara, Jalisco; located at Calle Reforma N° 2715, Fraccionamiento Circunvalación Vallarta, Guadalajara, Jalisco, C.P. 44680.

It is important to clarify that when you provide your data to other companies located inside the DMI Group property, they are responsible for the use they give to your data; therefore, the Company limits its liability to those services that are inherent to the purposes described in section 2 of this Privacy Notice, as well as to the transfers mentioned in this section.

Likewise, we inform our customers and visitors that in order to carry out the collection activities, we communicate their personal data to other companies that are contracted by Grupo DMI. This communication of data is referred to in the Law as REMISSION.

If you would like to know more details about the referrals made by The Company, please contact our privacy officer in the email referred to in the following item

4. MEANS AND PROCEDURE FOR THE EXERCISE OF ARCO RIGHTS AND THE REVOCATION OF CONSENT

In accordance with the LFPDPPP you have the right to access the personal data held by The Company; to rectify them when they are inaccurate or incomplete; to Cancel them or Oppose at any time that they are used by The Company to carry out the purposes provided in section 2.2 of this Privacy Notice (ARCO Rights); or failing that, Revoke your consent to the use thereof.

To do this, you must send a request to our Privacy Officer through the email datospersonales@grupodmi.com.mx indicating the following points:

  • Your desire to Access, Rectify, Oppose, Cancel or Revoke your consent to the use of your personal data;
  • Describe in a clear and precise way, the personal data on which you seek to exercise any of the aforementioned rights, and;
  • Tell us your name and address or other means to communicate our response.

By provision of the Law, you must also attach to your request a document that proves your identity or, where appropriate, your legal representation and only in case of Rectification, accompany a document that allows us to identify the personal data to be corrected.

From the moment of sending your request, we inform you that the deadlines to meet said request will be the following:

  • In the event that the information provided in your request is insufficient or erroneous to meet it or the aforementioned documents are not accompanied, the Company will require you to provide the elements or documents necessary to process it within the following 5 (five) business days; in this case, you will have 10 (ten) business days to meet the information request. In case of not meeting this requirement, your request will be taken as not submitted.
  • If no additional information is required, the Company has a period of 20 (twenty) business days to communicate the determination adopted so that, if appropriate, your request becomes effective within 15 (fifteen) business days after the date on which the response to the determination is communicated.

Information about the privacy officer and how to contact him.

Our privacy officer is the person within The Company who has been formally appointed to promote and ensure the protection of the personal data we have in our possession, as well as to attend to the rights of the holders of personal data.

For everything related to the processing and protection of your personal data, you can contact our privacy officer in the mail previously mentioned in this area.

5. OPTIONS AND MEANS THAT THE PERSON IN CHARGE OFFERS TO THE OWNER TO LIMIT THE USE OR DISCLOSURE OF THEIR PERSONAL DATA.

In accordance with the provisions of the LFPDPPP, the Company has internal means to limit the use and disclosure of your personal data, as well as administrative, physical and technological security measures to ensure the correct processing of your personal data.

6. USE OF MECHANISMS IN REMOTE OR LOCAL MEANS OF ELECTRONIC COMMUNICATION THAT ALLOW PERSONAL DATA TO BE COLLECTED AUTOMATICALLY.

The Company has the following Internet site https://grupodmi.com.mx/ through which we collect personal data, using remote electronic communication mechanisms that allow us to obtain your data in an automated way, these mechanisms are called "cookies". In case you require information to disable cookies on our website, please contact our Privacy Officer through the email specified in the section "Means and procedure for the exercise of ARCO rights" and referring as the subject of the email "Information to disable cookies of the Internet portal".

7. PROCEDURES AND MEANS THROUGH WHICH WE WILL COMMUNICATE TO THE OWNERS THE CHANGES TO THE PRIVACY NOTICE.

In case of modifications to our privacy notice, they will be made known to you through our Internet portal https://grupodmi.com.mx/ in the "Privacy Notice" section and then, locating the Comprehensive Privacy Notice for Customers and Visitors.